Calling through the Cloud: Everything you need to know

In the modern, cloud-first workplace, it seems like desk phones and on-premises teleconferencing systems are the next thing to be replaced by cloud-based technology. One of the ways Microsoft aims to do this is by encouraging its users to enable PSTN calling for Skype for Business, a powerful, versatile solution for making and receiving PSTN calls.

But if you have made the move, you will know that it involves some head-scratching. The set-up and configuration can be a bit of a challenge, and the tool requires a different kind of monitoring and management than you might be used to. Our latest white paper explores the hurdles involved in moving your phone system into Office 365, starting with licensing.